Last updated on: March 4, 2021

Remedy HIPAA Authorization

Remedy can use PHI to:

  • Enable and customize your use of Remedy
  • Provide you alerts regarding future appointments
  • Notify you regarding providers we think you may be interested in learning more about
  • Share information with you regarding services, products or resources about which we (Remedy) think you may be interested in learning more about
  • Provide you with updates and information about Remedy
  • Conduct analysis for Remedy’s business purposes
  • Create de-identified information and then use and disclose this information in any way permitted by law.

Remedy can disclose PHI to:

  • Third parties assisting Remedy with any of the uses described above (Examples of third parties might include and is not limited to Facebook, Google, social media, email services, ride sharing services, ad networks, etc.)
  • Your healthcare providers
  • A third party as part of a potential merger, sale or acquisition of Remedy
  • Our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to the operation or provision of our services, even when Remedy is no longer working on behalf of your healthcare providers
  • Organizations that collect, aggregate and organize your information so they can make it more easily accessible to your ,providers.

Remedy can re-disclose PHI to:

  • If Remedy discloses your PHI, Remedy will require that the person or entity receiving your PHI agrees to only use and disclose your PHI to carry out its specific business obligations to Remedy or for the permitted purpose of the disclosure (as described above). Remedy cannot, however, guarantee that any such person or entity to which Remedy discloses your PHI or other information will not re-disclose it in ways that you or we did not intend or permit.

Expiration and Revocation of Authorization

If you wish to revoke this Authorization, you must notify Remedy by submitting a revocation through your account settings page in the Remedy App. A Revocation of Authorization is effective after you submit it to Remedy, but it does not have any effect on Remedy’s prior actions taken in reliance on the Authorization before revoked.
Once Remedy receives your Revocation of Authorization, Remedy can only use and disclose your PHI as permitted in Remedy’s agreements with Your Healthcare Provider(s). Your Revocation of Authorization does not affect Remedy’s use of your Non-PHI.
Remedy will make available to Your Healthcare Provider(s), current and past, your agreement to or revocation of this Authorization.

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